Jobs at Dealer Dialer

Agents

Location: Columbus, OH

Department: Mortgage, Finance, and/or Auto

Type: Contracted

Min. Experience: Entry Level

Credit Repair, Auto and Insurance Salespeople Needed (Work From Home)
How to Apply -- CALL our Toll Free Interview Hotline (Instructions Below)
**PLEASE NO EMAILED RESPONSES OR RESUMES**

Due to high interest in this virtual position and the volume of agents to be hired, we have automated the front end of our interview process. We have found that a pleasant phone demeanor and the ability to communicate to be much more effective in determining success than a paper resume. In addition, our process allows you to start the interview process at your convenience.

INTERESTED APPLICANTS -- please contact us via our Interview hotline to share your experience and learn more about our company.
Upon call in, after a brief introduction, you will be prompted to answer two short questions regarding your background and experience.


TO APPLY: CLICK HERE TO START YOUR AUTOMATED PHONE INTERVIEW PROCESS



If you are considered for this position we will email you a detailed overview, an outline of the pay plan and instructions on next steps in our interview process. Due to the extreme number of applicants for this work from home position, not all inquiries will receive a response. Please do not reply by email. Emailed resumes will not receive a response. If we are interested, you will receive a follow-up call or email within five days.

Our lead volume continues to grow and we are looking for agents who are able to start ASAP!

Virtual Credit Agents - assist online shoppers with finance & credit! (Work from home! Mtg, fince,credit exper.)
Company Program Overview - We act as Virtual Sales Assistants for top automotive Internet lead traffic generators and their affiliate partners. We help automotive shoppers lower their overall cost of vehicle ownership by pairing them with competitive auto dealers, lending institutions, insurance agencies and other companies servicing areas within in automotive space. We assist in this process by utilizing our web based predictive dialing technology and the ability to talk to thousands of consumers per day, with the great customer service and sales skills of our agents.

Current Positions Available - Virtual Auto Agents - We are hiring agents to follow up with consumers who have submitted a form online looking for assistance with a vehicle purchase. We are tasked with contacting these consumers to determine the status of their initial inquiry, to gather survey feedback about their experience thus far, and to discuss the benefits of working with one of our choice automotive affiliates. If the consumer is still in the buying process, you will discuss their situation to determine how one of our partners can best assist them with finding their vehicle of choice, financing, credit assistance, insurance, etc. You will present the features of the appropriate program then warm transfer them to a sales professional at the respective company who will further discuss the benefits and close the sale.

Virtual Credit Agent Responsibilities - Our agents make outbound calls on WARM LEADS -- these consumers have filled out forms online looking for additional information and assistance with a vehicle!! No hard selling is involved. However, the ability to gather data, to learn and discuss our services and then determine where the consumer needs assistance is essential. We take a very consultative approach to determine exactly what programs are beneficial to each consumer, then pair them with the most appropriate service provider to address those concerns. You must also have strong relationship building skills and a high degree of responsiveness and integrity. Customer service, sales skills and a true desire to understand and help the consumer are of the utmost importance. Additionally, the ability to overcome objectives and pre-sell our automotive solutions will be key factors in your success. We hear testimonials daily on how our programs are assisting consumers with the purchase of a vehicle or the lowering of their current interest and/or insurance rates. Our agents feel great about offering solutions to consumers who are seeking assistance with new vehicle ownership or reducing costs on their current vehicle.

Virtual Credit Requirements - This position requires INTENSE outbound phoning in order to respond to the consumers request in a timely manner and handle our ever growing lead volume. We also handle a large number of inbound calls from consumers who are shopping on our partner's websites. Utilizing our web-based, predictive dialing technology, our agents average 10-15 conversations per hour and average 2-4 warm transfers from those conversations. Although you will work from home, you must have the ability to stay focused and positive during your shift and comfortable working in a high call-volume environment.

We are looking for agents willing to put in 25-30 hours of phone time sometime during each two week pay period and you can request more hours if you choose. The schedule is flexible, and our software is web based so you can choose the days and hours you want to log in and work. We call on consumers in all 50 states and our calling hours are from 9am - 11pm EST; anytime during that time frame is available. We are also looking for extra evening and weekend help.

Experience in automotive sales, mortgage, insurance sales, credit counseling, collections, outside sales or on an outbound dialer in a sales roll is REQUIRED! To clarify....only individuals with the stated background above OR extensive experience on an outbound dialer will be considered for this position!!!

Work from Home Requirements - Our agents telecommute!

• We require a quiet home office with high speed cable or DSL Internet - wireless WILL NOT work with the dialer software
• Currently our software is PC based, there is no MAC software download although it will run on the windows compatible software program
• You will need a high quality headset
• A pleasant phone voice and excellent communication skills are a must!
• You will learn our web-based software and keep detailed notes and the results of each conversation.
• You will learn some basic industry terminology (you will have access to notes and web pages to facilitate your conversations with the consumers).
• We are responding to consumer inquiries so there is no cold calling. However, we are looking to identify the customers who will benefit from our partner's various offers. You must be assertive enough to present our offer, yet consultative, helpful and results oriented with a competitive attitude.

Virtual Credit Agent Compensation -You will be hired as an independent contractor and receive commissions on each consumer live transfer or completed consumer form you send to our affiliate partners. We compensate on both performance and volume, with aggressive bonuses for our best performing agents. Our product commission ranges from $2.00-$8.00 per transfer or completed form and our agent's average multiple transfers per hour/shift worked. Our Agents have the ability to determine their own pay based on their sales performance and volume. You can literally determine how much money you make by the amount of effort you put into your job -- our commissions are uncapped! We supply the platform and the warm leads, the sales performance and effort you put in will decide your pay. An average agent earns $12 -$16 per hour and our agents that are skilled on the phones are earning $20 + per hour.

If you can manage a large database of consumer leads, enjoy helping people making positive changes and have great organizational/marketing skills you will be very successful at this position.

Virtual Credit Agent Team Management Opportunities - If you excel in this position and demonstrate leadership capabilities within the first 30 days, we offer the opportunity for rapid advancement to management. Our managers build and manage their own team of agents and earn commissions and bonuses based on their team's performance. We are a very progressive company that is growing quickly and we recognize top performers. We are always looking for talented, team players with a great outlook and ideas to share and are willing to compensate well for it.

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